Part of a Team
As a full service designer, you have many hats to wear. We understand that you need many different vendors to accomplish your business objectives. As your window treatment resource, we consider ourselves part of your team, willing to collaborate and refine details to accomplish your, and your client’s, goals. We will consult with your installer if needed, to ensure that the final product is installed with no issues. When we do encounter an issue, we are there to quickly resolve it and allow the project to move along successfully. Our goal is to aid the designer in whatever way we can so the homeowner’s needs are met.
Estimates and Fabric Requirements
When you send us a request for an estimate, we realize that you are “in the weeds” and need answers quickly. With a simple sketch or photo of the desired treatment, the chosen fabric specs and rough measurements, we will respond quickly with the cost estimate as well as the fabric requirements, a complimentary service. We generally turn around these requests within 24 hours, often sooner.
Communication is Everything!
When working with a project, communication is critically important. No one wants to wait for the answer to an important question. We have set alerts so we know when you send us an email, and the phone is always here in the workroom. When you need something, we’ll be here to answer. And as a small workroom, you know when you speak to us here, you are talking to the person who will be doing the work. No need to worry about a message being “lost in translation”.